The video is very true. I recently had my own adventure with OMNY I shared with MTA in a survey. I have a copy of it below
I used my OMNY card i the front of the bus as I boarded. The person ahead of me tapped twice and the card did not read. I had to tap twice and got the reading "TAP AGAIN". I tapped a third time and it cleared me. When I was about to get off the bus at White Plains Road, MTA Fare Enforcement greeted us and he asked for our method of payment. I always pay, so I didn't worry...until the officer used his partner's device to scan my OMNY card and it showed "Invalid fare". The officer then lectured me on making certain I press the card against the reader. I let hm know that I had to tap three times to get a payment through. There were no further issues and I credit the officer's professionalism. I WILL say that the ONY readers are trash. And because there is no information when you tap, there is no way of knowing your balance, if a fare was taken twice and in y case, if a fare was even taken. With the wrong officer I could have been fined or detained. I could have had to pay another fare. About 30 minutes later I used the card o the Bx30 and had no problem. MTA needs to fix the situation with the reader and information given. Metrocards at least give that. I feel ripped off.
END OF SURVEY
Now...MTA is already losing tons of money on the city bus. On an average ride I observe 25% of fare compliance of ANY kind. This means OMNY card use, Metrocard or coins (which may or may not equal the appropriate fare). Roughly 75% of people I observe just walk past the driver. About 5% of kids under 21 pay, even though they are given fare cards from their school. Half the adults with a child don't pay. My point...better use of the OMNY card reader MIGHT help with lost fares, especially since there are people who tap five and six times to get a reading.
No comments:
Post a Comment